Of note, those users in older versions of Microsoft Office have different default trust settings that allow these older documents to be opened (e.g., not blocked). Binary documents created in 2003, 2007, 2010 are free to access. When we researched the Microsoft Office 2010 Trust Center settings, we determined that the default setting (unchangeable by the user) is to block binary documents created in 2000, 97, and 95 versions of Microsoft applications. This problem appears to only impact users on WIN 7/Microsoft Office 2010 platforms. We have found a couple of situations where people are unable to open documents created with Microsoft Office applications (e.g., Word) from our Website the user gets a blank screen, even though the status indicates that the operation is "DONE". I can't open a Word file on the site, I just get a blank page.
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